Terms and Conditions - Hedge Trimming Sutton

Welcome to our Hedge Trimming Sutton services. By engaging with our services, you agree to abide by the following terms and conditions. Please read them carefully to understand your rights and obligations.

Service Agreement

Our hedge trimming services are provided under the following conditions:

Scope of Work: We offer comprehensive hedge trimming, shaping, and maintenance services tailored to your specific needs.
Service Areas: Our services are available within Sutton and its surrounding areas.
Scheduling: Services are scheduled based on availability. We strive to accommodate your preferred dates and times.
Access to Property: Clients must ensure that our team has safe and reasonable access to the property during the scheduled service time.

Pricing and Payment

Understanding our pricing structure ensures transparency and trust:

Estimates: We provide free, no-obligation estimates based on the size and complexity of the job.
Payment Terms: Payment is due upon completion of the service. We accept various payment methods, including cash, credit cards, and bank transfers.
Additional Costs: Any additional work requested beyond the initial agreement may incur extra charges, which will be communicated beforehand.

Client Responsibilities

To ensure a smooth service experience, clients are expected to:

Provide accurate information about the property and specific requirements.
Ensure that pets are secured or kept away from the work area during service hours.
Inform us of any specific concerns or areas that require special attention.

Cancellation and Rescheduling

We understand that plans can change. Our policies regarding cancellations and rescheduling are as follows:

Notice Period: Please provide at least 24 hours' notice if you need to cancel or reschedule a service.
Cancellation Fees: Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.
Rescheduling: We will make every effort to accommodate a new date and time that suits both parties.

Liability and Insurance

Your property is important to us. We have the necessary insurance coverage to protect against any accidental damage that may occur during the service. However, it's important to:

Inform us of any pre-existing conditions or vulnerabilities on your property.
Ensure that valuable or fragile items are securely stored away from the work area.

Service Guarantee

We stand by the quality of our work. If you're not satisfied with our hedge trimming services, please notify us within 24 hours, and we'll address the issue promptly.

Privacy Policy

Respecting your privacy is paramount. We collect and use your personal information solely for the purpose of providing and improving our services. We do not share your information with third parties without your consent.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to you through appropriate channels. Continued use of our services after such changes constitutes acceptance of the new terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Sutton.

Acceptance of Terms

By scheduling and using our hedge trimming services in Sutton, you acknowledge that you have read, understood, and agreed to these terms and conditions.